Privacy Policy

Information We Collect

• Contact information you provide when booking a session or contacting us, such as your name, email address, phone number, and property or business address.
• Booking and project details, including session dates, property information, and service preferences.
• Payment information, processed securely through our payment provider (Stripe). We do not store your full card number or banking details ourselves.
• Communications, including emails, phone calls, and text messages exchanged with us regarding your booking.
• Website usage data, such as pages visited, collected automatically through standard web analytics tools.

How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and manage photography sessions
• Deliver photos, floor plans, and related deliverables
• Send booking confirmations, appointment reminders, and delivery notifications (including via SMS/text message, where you have consented)
• Process payments and maintain business records
• Respond to inquiries and provide customer support
• Improve our website and services

SMS/Text Messaging Communications

If you provide your mobile phone number and consent to receive text messages from us (for example, verbally when booking a session by phone), we may send you SMS messages related to appointment reminders, scheduling updates, and delivery notifications.

• Message frequency may vary based on your bookings.
• Message and data rates may apply.
• You can opt out of text messages at any time by replying STOP.
• You can reply HELP for assistance.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not sell or share your personal information, including your phone number, with third parties or affiliates for marketing or lead-generation purposes.

We may share information with trusted service providers who help us operate our business, solely to perform services on our behalf, including:

• Stripe — payment processing
• Zoom — phone and text messaging communications
• CubiCasa — floor plan generation, when included in your service

These providers are only permitted to use your information as necessary to provide services to us and are not permitted to use it for their own marketing purposes.

We may also disclose information if required to do so by law, or to protect the rights, property, or safety of our business or others.

Cookies and Analytics

Our website may use standard cookies or analytics tools to understand site traffic and improve the browsing experience. You can control cookies through your browser settings.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.

Your Choices

You may opt out of text message communications at any time by replying STOP to any message, or by contacting us directly. You may also request access to, correction of, or deletion of your personal information by contacting us using the information below.

Children's Privacy

Our services are intended for adults booking professional photography services and are not directed at children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Cintia Cavallo Photography LLC
Email: cintia@cintiacavallophotography.com
Website: cintiacavallophotography.com